Celebrating 25 years of transforming care delivery

Publication: Journal of Healthcare Communications

This commentary explores The Family Van, a mobile health clinic originally founded by the Beth Israel Deaconess Medical Center and now a program of Harvard Medical School. Since 1992, The Family Van has been transforming care by listening: the program was co-designed by community members and health care professionals and created a model of care that connects individuals within their community to both the larger health care system and social services. By traveling directly to areas where the need is greatest and fostering an atmosphere of trust, their clinic removes barriers to care and improves health.